For executives
Just a 5% increase in customer retention can boost profit by up to +125%.
Reduce churn. Expand revenue. Retain CSMs.
Reduce Churn
Chorum easy-to-use dashboard consolidates all key customer metrics in one place and uncovers data blindspots, so your CSMs can easily spot and mitigate churn risks.
Expand Revenue
Chorum unearths revenue opportunities stuck in your work backlog and support tickets, so your CSMs can unblock pipeline deals and maximize upsell potential.
Retain CSMs
Chorum gives your CSMs the data, headspace and authority to hit their customer satisfaction and revenue goals, leading to greater morale and retention.
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For CSMs
Of any discipline.